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RETURNS & REPLACEMENTS
At Yumi Nutrition we offer our customers great nutritional products as well as first class service. This includes a fast and simple returns policy. If you are not satisfied with the items you have received, you can always return them to us within 14 days of receipt. This is only if the product hasn’t been opened. If you need a replacement for a different product, we will send a replacement free of charge after returning the previous item.
To ensure we can refund you the right way, you must email firstname.lastname@example.org with your reasoning and receipt of purchase. You also must email that address for replacement items.
After you have emailed, you then need to pack the corresponding item(s) into the original packaging carton they were delivered to you in. Finally, seal the package securely, remove the original label completely and post your item to;
Yumi Nutrition Returns, 28010 Eucalyptus Ave, Building #1
Moreno Valley, CA 92555, United States.
When we have received the returned items back we will then proceed with the refund of the delivery cost.
WHEN DO MY REVOCATION RIGHTS BEGIN?
The period of revocation/cancellation begins following the receipt of the last item of your order and lasts for a period of 14 days.
HOW MUCH ARE THE RETURN COSTS?
At this time our policy is that customers to return items to us at their own cost.
HOW DO I GET MY MONEY BACK?
Once we have received and checked your return, you will receive a refund. This usually takes up to 7 business days to complete. In the case of a refund to a credit card, the refund may take up to 30 days to complete. Yumi Nutrition offers the following refund options:
- In the case of credit card payments, your credit card account will be credited.
- In the case of payments via PayPal, your PayPal account will be credited.
A refund through other means of payment is not possible, unless your credit card has expired. In this case, we need your bank details (IBAN and BIC/SWIFT) to refund the amount into your bank account. Should you have any questions about the Yumi Nutrition Returns policy, you can contact our customer service agents at any time at email@example.com.
IS THERE ANY WHEAT OR GLUTEN IN THE PRODUCTS?
We formulate all of our products without wheat or wheat-derivatives. The following products have been tested and confirmed are gluten free:
- All Day Energy
- Hair, Skin & Nails
WHAT KIND OF GELATIN IS USED IN YUMI PRODUCTS?
We use vegetarian and vegan gelatin in the manufacturing of our gummies. Please see below for a list of products and what gelatin or pectin they use. The following products are vegetarian verified:
The following products are vegan verified:
DO YOU NEED VITAMINS?
Absolutely; the word "vitamin" is Latin for "vital for life". You cannot create vitamins in your body, so they must come from your diet.
A healthy diet full of proteins, whole grains, fruits and vegetables and good fat can provide the essential nutrients you need, but only one in ten people actually follow this diet. Ultimately, the majority of people don't get all of the vitamins and minerals their bodies need to function properly and healthily, so taking vitamin supplements help ensure your basic needs are met.
Research also shows that supplementation with vitamins and minerals can optimize the function of your body system. This will help you think, feel, perform and sleep better, and age in a healthy way.
CAN I TAKE MULTIPLE YUMI PRODUCTS IN COMBINATION WITH ONE ANOTHER?
Yes of course! This has been designed to do this. Yumi Nutrition provides products designed for use in combination with one another to help you address your daily needs, and achieve your own personal health goals.
WHAT'S NATURAL ABOUT YUMI PRODUCTS?
Everything! Colors, flavors and sweeteners are all derived from fruits, vegetables, grains and herbs
WHAT ABOUT THE SWEETENERS IN YUMI GUMMIES?
We use various natural sweeteners including sugar from sugarcane, and corn (not high fructose corn syrup) to make our gummies. We chose not to use artificial sweeteners because they have been linked to bad health issues, and we wanted to stick with only natural ingredients.
We believe the health benefits that go along with enriching your diet far outweighs the slight disadvantage of delivering them with sugar. Importantly, the amount of sugar in a serving of Yumi gummies (around 2g) is roughly equivalent to eating about 5-10 raisins or drinking an eighth of a cup of apple juice.
The real benefits of Yumi gummies is that people actually enjoy taking them - so people are consistent with using them. If supplements do not get eaten because the experience is unpleasant - they are not very effective supplements!
WHAT IF I EAT MORE THAN THE RECOMMENDED SERVING SIZE OF GUMMIES?
Please contact your physician or doctor to discuss your concern. While our products are easily eliminated from the body without causing any side effects, high doses of fat-soluble nutrients such as vitamins D and A are stored by the body, although, none of our products contain added iron, the primary concern in cases of multivitamin overdose.
HOW IS SAFETY, PURITY AND QUALITY ENSURED?
We take great pride in delivering supplements and products that are as safe and effective as they are great to consume. We have implemented tested, safe and rigorous standards in place to ensure we work with only the best suppliers and manufacturing partners.
Our products are made and approved in accordance with the FSA good manufacturing practices that require our manufacturers to validate the composition, identity, strength, and purity of all products produced.
WHAT YUMI GUMMIES ARE SAFE FOR BREAST FEEDING?
We recommend always speaking with your doctor or physician prior to taking any dietary supplements during pregnancy or breast-feeding.
ARE YUMI BOTTLES RECYCLABLE?
Yes! All of our Yumi Nutrition containers can be recycled.
CAN I TAKE MORE THAN THE RECOMMENDED AMOUNT OF GUMMIES?
We do not recommend exceeding the recommended serving size. Each product was formulated by nutritional experts to deliver an effective dose of active ingredients that address daily needs and promote optimum health benefits.
HOW SHOULD I STORE MY YUMI GUMMIES?
It is best to store your supplements in a cool, dry place at room temperature. It is also important to keep them away from direct sunlight and other heat sources as the gummies can melt if stored over 40C.
HOW LONG ARE YUMI PRODUCTS GOOD FOR?
Yumi products expire 24 months from the date at which they were manufactured. Vitamins and minerals naturally break down over time, so whilst they’re safe to take, we do not guarantee their effectiveness.
DOES IT MATTER WHEN I TAKE MY YUMI GUMMIES?
You can take the supplements any time of day, and they are best ingested with food, although this is not necessary. The most important thing is to remember to take your supplements daily, as nutritional health transformations take place over time! We suggest leaving the bottle in a place that will remind you to take it, like by your bedside table, or at your table at the office.
HOW IS THIS INDUSTRY REGULATED?
Dietary supplements fall under the regulation of the Food & Drug Administration (FDA). This means products require information used on product labels and other marketing materials is truthful and not misleading, as well as not using dangerous materials, ingredients or practices.
The FDA requires that all dietary supplement manufacturers follow good manufacturing practices, and ensure supplements are produced in a quality manner and are accurately labeled. FDA regulatory officials inspect manufacturing facilities and review labels to ensure safety.
CAN I MIX THE GUMMIES THAT I TAKE?
Yes you can consume different types of gummies at the same time.
IS THE SUBSCRIPTION MONTHLY?
Yes and you can cancel at any time.